24/7 Water Damage Restoration & Repair in Matthews NC

See What Our Customers Have To Say!

L.T. Brady ★★★★★ I'm so thankful to have found Carolina Water Damage Restoration - I had a major flood in my basement and was so overwhelmed and upset. They quickly came in (that same night!), assessed what would need to be done, gave a quick and accurate quote, and had everything cleaned up and done the next day. He was even super friendly with my kids and dog and it was truly a great experience all around - I can't believe what started as one of the worst days of home-ownership thus far turned out so well. Highly recommend!Response from the ownerAnytime Lauren! Glad to help and meet an awesome family in the process! Carmine's missions to conquer ★★★★★ As a contractor myself speaking from experience these guys have great character, thanks again Jake u saved the day! Britt and Joe from Lowe'sResponse from the ownerAlways happy to help in the neighborhood! Stefanie G Cuadra ★★★★★ Last year, I called almost every company in Charlotte in desperate need for someone to come inspect my previous home after a leak caused extensive water damage to the downstairs. Jake came that very morning! Not only did he and his team restore the entire downstairs but also handled most communication with my insurance to prevent unwanted issues related to the claim. My adjuster was not the easiest to work with so thank you!He worked for months trying to restore my house back to its original state and worked with me during many difficult situations that arose throughout this process.Linda ★★★★★ I recently had a water leak and my entire upper level was flooded. I called Carolina Water Damage Restoration for help. Jake came out in less than an hour and went straight to work. He not only helped us with cleanup and repair, he also helped with the insurance process. He is very responsive, polite, and helpful. I highly recommend this company.Betsey Hawthorne ★★★★★ I highly recommend Jake and Carolina Water Damage Restoration of Charlotte. We had a washing machine overflow on the second floor of our home. Jake came to our house and performed the demo and mold remediation himself very quickly. He is extremely responsive, professional, fair priced, and respectful. He was invaluable in helping us navigate the insurance claims process and subcontractors for repairing the extensive damage to our home. At one point, we thought our cat had escaped, and Jake insisted on helping us look for him. Great guy. I hope we do not have any water damage in the future, but if we do, Jake will be our first call without a doubt.Drew Lanning ★★★★★ I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina Water Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered.For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.Jennifer Evans ★★★★★ Jake was very professional. We received excellent work from him and his subcontractors at a very reasonable price. They were prompt and knowledgeable. I would definitely recommend his company.Andrew Brown ★★★★★ Jake and his team did a great job. They restored my interior from water damage, including mold removal. Fair pricing, professional, and ensured I was satisfied with everything.Roamy Kilmer ★★★★★ Jake and his team showed up within a few hours of a leak...the first plumber left....Jake stayed with us and helped to find the problem and then gave us excellent and resonable repair costs! The peace of mind was incredible! Jake was responsive always answered a call or text...even on the weekends. If you need water damage restoration...Jake with Carolina Water Damage Restoration here in Charlotte is your go to!Basmah Rahman ★★★★★ CWDR did a phenomenal job on my parents' house after we had late night plumbing issue that resulted in water damage through 3/4 of the house and the mitigation required drying out several rooms, flooring repair and carpet restoration. Jake works fast, efficiently and documented every step of his work which made it super easy to provide the information our insurance and warranty company needed to cover the cost. The house is a new construction and the builder's have their own list of approved vendors, we were so impressed with Jake's work that recommended that they include CWDR in their list for future work. We couldn't be more pleased with how nicely everything was restored back to new. He made sure that despite all the work that needed to be done, that we still were able to function normally, which was a huge blessing given that everyone is staying home and quarantining these days.